Shady/healthcare … same thing

Ok yay I now have a job. My eyebrow raised initially during our whirlwind interview of 20 minutes that wrapped up with an offer only after she asked me if I had any RN liability insurance coverage. I took a breath and replied ‘ I’ve never been asked that in an interview before and no I do not.’

Today was our first day. It’s a phone triage nurse position for some 300 doctors and I was drawn to the carrot they dangled of going remote in the next 6 months after they trained me etc. This young fellow who’d been promoted up quickly to his training position for us new hires was a little HIPPA non compliant himself on a topic only after he ratted on his company saying ‘oh yeah right not we are all non compliant’ as we share this office with a much younger cutting edge start up group and voices carry. He also dropped the aside where my new company charges doctors $10.00 a minute to have us few nurses manage certain calls after being screened. Most calls take 30-60 minutes……………………………….

Let’s just say …………………….they are not paying me $600.00 an hour.

A few more zeros

That’s what my once favorite for about a month attorney said to me when we first met over an injustice at hand. He made it clear the number of zeros behind the claim directly corresponded to his interest in follow through in his line of work. Ok cool, I guess. They will settle that’s not the issue but it’s the zeros. Someone else has more than I do at the moment as I can’t seem to get this server of justice to respond to my emails, or phone messages.

I’ve had another project going on to parallel this life I’m living and that’s to be proactive and not reactive. Quit being so defensive. Ok cool, I guess. My friend suggested I send him a certified letter stating my concerns and expectations. That felt empowering to do at a cost of $5.85. Not sure what I’m proving by making him sign for that letter but it seemed rather attorney like appropriate action and a better way to spend my energy.

I’ll continue to return to the fact of customer service. As a nurse I would never ignore a call from someone in need much less a PATIENT of mine. What an absurd thought. No it matters not how many zeros you have behind you as to the care and kindness I offer to my customers. Some only have zero and I love them even more cause they really need it and often I have it to give.

Hospice…..think about it when you are healthy

I am a nurse and have NOT experienced a chronic or terminal diagnosis, but I was a hospice liaison and saw firsthand how much love hospice offers. I have worked in intensive care as well as many other branches of the medical fight for health. Hospice comes when one sees there is no longer a need to fight and a much bigger opportunity to only LOVE while they are present on earth. Period. Hospice isn’t waiting with shovels to hurry up your time it’s actually the complete opposite as end of life masters they bring the comfort you didn’t know was there. Nor did you realize your deep need for healing the spiritual and emotional needs beyond the physical body for yourself and all who know you. Once you’re gone those wounds will remain and will be faced regardless of your diagnosis, although the strength you showed will remain regardless of your choice. 

Angels on earth ……Hospice, don’t miss the love.