Your employee is misrepresenting your product.
I’m a nurse and I take pride and joy in my job. I care for people and can tell you it matters not their name, class, color of skin, political stance (please keep one that to yourself), opinion of women, past karmic mishaps, or if they even pay their bill. I’ve taken care of your neighbor, your mother, your child, your first grade teacher who held your hand and you never forgot as well as all of your employees. I answer your call bell when you can’t muster the energy to call on even the closest person to your heart. When I say I’ll come back as soon as I can you can believe me and you do because you were in pain and we remember times as these. You remember the time I kept the lights off when the orders said to check your vital signs every hour and that’s the only added comfort and customer service I could offer. Actually I brought in a cool wash cloth because your temperature was out the roof. Oh and I went all over the hospital to find that tiny white styrofoam cup of chocolate ice cream cause you said it was all you could eat. That’s right I also called your daughter on the west coast because nobody would call and update her as to how you were doing.
When I asked your ‘GoVerizon’customer service representative to help me because I knew I was about to lose my job (not my fault but not this topic either) soon and finances needed to be within strong boundaries and emphasized my complete lack of knowledge or desire to understand the cell service choices and could she help me she said she sure could. Not a soul was in the store and I believed my request to be clear. No money soon. Ms Piddle set me up with the one thing that would certainly bring me pain and anguish once the bill tripled and the stress on my organs took hold. I know the importance of keeping these little guys happy and you’ve upset my apple cart in this situation and I’m asking for your reply to one question:
I’m doing my job, are you?